You got questions, we got answers!
1. What's included every month?
Every monthly envelope includes:
- An exclusive collectible postcard
- Vinyl stickers
- Stationery goodies
- A monthly "Did You Know?" cultural newsletter
- Bookmark
Every month features a brand-new theme, so no two packages are exactly alike.
2. Is everything exclusive?
Yes! The postcard is exclusive to Da Aloha Post members and won't be sold separately. Many of the goodies are also limited edition and created just for subscribers.
3. When will I be charged?
You'll be charged once each month on the same date you originally subscribed
4. When do you ship?
Orders typically ship on the 15th of each month. You'll receive an email once your happy mail is on its way.
5. If I join on or after the 15th of any month, when will my 1st shipment be?
Our cut off date is the 13th of each month.
Your first shipment will be the following month.
Ex. If you join on January 15th, your 1st order will go out on February 15th.
6. Can I skip a month?
Yes! If you need to skip a month, simply manage your subscription through your customer account before your next billing date.
7. Can I buy past months?
If we have extras available, previous month's collections may be listed in our shop. Because everything is made in small batches, they're not guaranteed to return.
8. Can I cancel anytime?
Absolutely. There are no long-term commitments. You can pause or cancel your membership anytime before your next renewal.
You can click "Manage your subscription" in any automated subscription email notification you receive.
9. What if my package gets lost?
If your package hasn't arrived after the normal delivery window, send us a message and we'll be happy to help.
Please double-check that your shipping address is correct before each renewal.
10. How long will it take to get my letter?
Since there is no tracking on letter mail, it can take anywhere from 7 - 10 business days, international maybe longer. If you suspect there might be a problem with your subscription, send me an email right away! info.nalima@gmail.com
11. Are these suitable for kids?
Da Aloha Post is designed for stationery lovers of all ages. Younger children may need adult supervision with small items.
12. Can I send this as a gift?
Yes! A Da Aloha Post subscription makes a thoughtful gift for birthdays, holidays, or anyone who loves stationery, Hawaiʻi, and receiving happy mail. Just make sure you put the recipients address at checkout.
13. Eh! Can I request a theme?
Yep! Although nothing is guaranteed, we are open to suggestions!
14. Do you ship internationally?
We currently do not. However, we are working on it and hope to offer it soon!
15. What makes Da Aloha Post different?
Da Aloha Post isn't just stationery; it's a monthly connection to Hawaiʻi.
As a Native Hawaiian born and raised in Hawaiʻi, I created this club to share the beauty of our islands, our culture, our stories, and the everyday moments that make Hawaiʻi feel like home. Every design is created with intention and packed by hand, so each envelope feels personal from the moment you open it.
Mahalo for supporting small business and allowing me to share a little aloha with you every month. 🌺